Policy that applies
Every CampaignLint purchase processed by Paddle is governed by the Paddle Refund Policy and the Paddle Buyer Terms. CampaignLint does not add restrictions or exceptions to Paddle's policy. Mandatory consumer rights always remain unaffected.
Refund eligibility
Paddle determines eligibility under its global policy, including applicable country-specific withdrawal rights and rights relating to faulty, misdescribed, or inaccessible products. Paddle may also consider a discretionary refund request submitted within 14 days of a transaction. Submitting a request does not guarantee approval.
Subscriptions and cancellation
You may cancel a subscription at any time to prevent future billing. Cancellation takes effect at the end of the current billing period. If Paddle issues a refund, access to the refunded product or subscription may end in accordance with Paddle's policy.
How to request a refund
Use the “View receipt” or “Manage subscription” link in your Paddle transaction email, use the support link in your receipt or billing page, or visit Paddle buyer support and select “Request refund.” Paddle verifies eligibility using its transaction records and processes approved refunds to the original payment method where possible.
Product support
For a technical problem with CampaignLint, contact us through the support form. For refund eligibility, payment reversals, or the status of a refund, contact Paddle using the methods above. Never send card or bank details to CampaignLint.